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Hotel-Motel PBX

The Communication Lifeline of Hotel Industry

Professional service, rich guest experience and systematic hotel activities are the building blocks for success in the hospitality industry. Guest centric hotels require specialized communication solution to automate hotel operations and help their staff to respond from anywhere in the hotel premise.

Matrix offers a comprehensive solution for all communication needs of small budget to luxury hotels with 20 to 1500 rooms. Based on universal slots architecture and state-of-the-art design, Matrix hospitality PBXs are scalable as per the hotel requirements. Hotels can excel and differentiate themselves with Matrix hospitality solution complemented by hotel wizard, front desk management, ready PMS integration, voice mail system and built-in auto-attendant.

Key Features

  • Automatic Wake-up Calls and Reminders
  • Busy Lamp Field (BLF) Indication
  • Call Budgeting
  • Call Privileges
  • Call Cost Calculation
  • Check-in/Check-Out
  • Do Not Disturb
  • Third-Party PMS/CAS Integration
  • Guest-In/Guest-Out Status
  • Music-on-Hold
  • Mini Bar Status and Display
  • Message Notification
  • Room Status Display
  • Room Occupancy Status
  • Room Clean Status
  • Room Shifting
  • Remote Programming
  • Room Monitoring (Baby Listening)
  • Room Reservation Status
  • Voice Mails and Messages
  • Web-based Front Desk User Wizard


  • Automate Routine Activities
  • Boost Staff Efficiency and Productivity
  • Enrich Customer Experience and Services
  • Increase Guest Satisfaction and Loyalty
  • Reduce Operating Costs
  • Extend Mobility to Staff Members
  • Easy Integration with Existing Telephony Interfaces
  • Systematic and Transparent Hotel Operations with PMS Application
  • Wide Connectivity Options as Wireless Phones and IP DECT


ETERNITY works in conjunction with wide range of hotel phones – such as analog phones, digital key phones, operator consoles, IP phones and mobile phones as hotel terminals.

IP Phones

SPARSH VP248 IP phone is a range of high-definition IP Phones. SPARSH VP248 supports a host of additional features providing the quick access to the hotel features at single touch of a button. VP248 is available in following two variants:

Digital Key Phones

EON48 is a versatile, feature-rich and easy to use digital key phone. It provides all productivity boosting features at single touch access. EON48 is available in following two variants.

Operator Console

DSS 16x4 is an additional key expansion module for EON48S and EON48P. It offers 64 direct station selection keys with dual-color LED indication.