Products > Telecom Systems > Xtend > IVR

Optimise call operations and deliver effective customer service with the use of Xtend IVR in your organisation. Our application is the simplest and the most flexible approach to develop an IVR system that delivers real-time information to customers on-demand.

Xtend Interactive Voice Response System (IVR) is a Rapid Application Development toolkit with advanced features for implementing Interactive Voice Response Systems quickly and easily. Any Computerised Telephony Integration solution can be implemented with reduced cost, time and complexity using our toolkit.

Xtend IVR has extensive support for telephony voice cards like Ai-Logix, Dialogic, Diva Server, Donjin, Synway, NMS, PIKA, TAPI, H.323, SIP, Skype, Sangoma etc. Few of the application areas include telebanking, stock enquiry, railway and flight information, televoting, astrology, courier tracking, hotel booking, physician consultation, election campaign, result announcement etc.

Technical Diagram